At 8upbd, we take your privacy seriously. This policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information. No jargon, no hidden clauses — just straight answers.
These six principles guide everything we do with your personal information on the 8upbd platform.
8upbd only collects the personal data that is genuinely necessary to operate your account, process payments, and comply with legal obligations. We do not collect data for the sake of it.
All data transmitted between your device and 8upbd is protected by TLS encryption. Sensitive data stored on our servers is encrypted at rest. Your payment details are never stored in plain text.
8upbd does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information stays within the 8upbd ecosystem and is shared only where legally required.
We tell you exactly what data we collect and why. There are no hidden data collection practices on 8upbd. This privacy policy is written in plain language so every player can understand it.
8upbd only keeps your personal data for as long as it is needed. Once your data is no longer required for legal, regulatory, or operational purposes, it is securely deleted or anonymised.
You have the right to access, correct, or delete your personal data at any time. 8upbd makes it straightforward to exercise these rights by contacting our support team directly.
This Privacy Policy explains how 8upbd ("we", "us", "our") collects, uses, stores, and protects the personal data of players who register and use the 8upbd platform at 8upbd.bid. It applies to all users of the website and mobile application, regardless of the device or location from which they access the platform.
At 8upbd, we understand that privacy is not just a legal requirement — it is a fundamental part of the trust that players place in us. We are committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles.
Who this applies to: This policy applies to all registered players on 8upbd, visitors to the 8upbd website, and anyone who contacts 8upbd support. By registering an account or using the platform, you confirm that you have read and understood this Privacy Policy.
If you have any questions about how 8upbd handles your personal data, you can contact our support team at any time via live chat or by emailing [email protected]. We are available 24 hours a day, seven days a week.
8upbd collects personal data that is necessary to provide you with a safe, fair, and functional gaming experience. The categories of personal data we collect are set out below.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile phone number | Account communication, support, security alerts |
| Financial Data | bKash/Nagad/Rocket account numbers, transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser, operating system | Platform security, fraud detection, service optimisation |
| Usage Data | Games played, session duration, betting history, login times | Responsible gaming monitoring, platform improvement |
| Communication Data | Support chat transcripts, emails sent to 8upbd | Customer service, dispute resolution, quality assurance |
What we do not collect: 8upbd does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, unless specifically required by law or regulation in connection with responsible gaming obligations.
8upbd collects personal data through several channels. Understanding how your data reaches us helps you stay informed and in control.
The majority of the personal data 8upbd holds about you is provided directly by you when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in a promotion. You are always in control of what you share with us at these points.
When you use the 8upbd website or mobile app, certain technical data is collected automatically. This includes your IP address, device identifiers, browser type, and session activity. This data is collected using cookies and similar tracking technologies, which are described in more detail in Section 10 of this policy.
In some cases, 8upbd may receive data about you from third parties. This includes:
Any data received from third parties is handled with the same level of care and security as data collected directly from you.
8upbd uses your personal data only for legitimate, clearly defined purposes. We do not use your data in ways that you would not reasonably expect. The primary purposes for which we process your personal data are:
Marketing opt-out: If you no longer wish to receive promotional emails or notifications from 8upbd, you can unsubscribe at any time by clicking the unsubscribe link in any marketing email, or by contacting support at [email protected]. Opting out of marketing does not affect transactional communications about your account.
8upbd processes your personal data on the following legal grounds, depending on the specific purpose of the processing:
Processing your identity data, contact data, and financial data is necessary to fulfil the contract between you and 8upbd — specifically, to operate your player account, process your transactions, and provide you with access to games on the platform.
8upbd is required by law to collect and retain certain data for KYC verification, anti-money laundering compliance, and responsible gaming monitoring. This processing is mandatory and cannot be opted out of while you hold an active account.
8upbd processes technical and usage data on the basis of legitimate interests — specifically, to maintain platform security, detect fraud, prevent abuse, and improve the quality of the service we provide to all players.
Where 8upbd sends you marketing communications or uses non-essential cookies, we do so on the basis of your consent. You can withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
8upbd does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are contractually required to handle it securely and in accordance with applicable data protection standards.
To process your deposits and withdrawals, 8upbd shares the minimum necessary financial data with our payment partners — bKash, Nagad, and Rocket. These providers operate under their own privacy policies and are responsible for the security of data within their systems.
When KYC verification is required, 8upbd may share your identity documents and personal details with a third-party identity verification service. These providers are bound by strict data processing agreements and may not use your data for any purpose other than verification.
8upbd uses third-party fraud detection tools that may process your technical and usage data to identify suspicious activity. This processing is carried out on the basis of legitimate interests and is essential to protecting all players on the platform.
8upbd may be required to disclose your personal data to law enforcement agencies, regulatory bodies, or courts where required by applicable law. We will always seek to limit such disclosures to the minimum data required and will notify you where legally permitted to do so.
No cross-border transfers without safeguards: If any of 8upbd's service providers are located outside Bangladesh, we ensure that appropriate data transfer safeguards are in place before sharing your personal data with them.
8upbd retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. The general retention periods we apply are as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | 5 years after account closure | AML and regulatory compliance |
| Transaction Records | 5 years from transaction date | Financial record-keeping obligations |
| KYC Documents | 5 years after account closure | Regulatory requirement |
| Support Communications | 2 years from last contact | Dispute resolution, quality assurance |
| Technical & Usage Data | 13 months from collection | Platform security and analytics |
| Marketing Consent Records | Until consent is withdrawn | Proof of consent for marketing |
When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. Anonymised data may be retained indefinitely for statistical and analytical purposes.
8upbd takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.
Your responsibility: While 8upbd takes every reasonable precaution to protect your data, you also play a role in keeping your account secure. Use a strong, unique password for your 8upbd account and never share your login credentials with anyone. If you suspect your account has been compromised, contact support immediately.
In the unlikely event of a data breach that poses a risk to your rights and freedoms, 8upbd will notify affected players as quickly as possible and take immediate steps to contain and remediate the breach. We will also notify relevant regulatory authorities where required by law.
As a player on 8upbd, you have a number of rights in relation to your personal data. These rights are set out below. To exercise any of these rights, contact our support team at [email protected] or via live chat. We will respond to all valid requests within a reasonable timeframe.
You can request a copy of all personal data that 8upbd holds about you at any time.
If any of your personal data held by 8upbd is inaccurate or incomplete, you have the right to have it corrected.
In certain circumstances, you can request that 8upbd delete your personal data. Note that legal retention obligations may limit this right.
You can ask 8upbd to restrict the processing of your personal data in certain situations while a dispute or review is ongoing.
You can request a copy of your personal data in a structured, machine-readable format to transfer to another service.
You can object to 8upbd processing your data for direct marketing purposes at any time, with immediate effect.
8upbd uses cookies and similar tracking technologies on the website and mobile application. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use the platform.
You can control non-essential cookies through your browser settings or through the cookie preference centre on the 8upbd website. Please note that disabling certain cookies may affect the functionality of the platform. Essential cookies cannot be disabled as they are required for the platform to operate securely.
Cookie consent: When you first visit 8upbd, you will be presented with a cookie consent banner. You can choose to accept all cookies, accept only essential cookies, or customise your preferences. You can change your cookie settings at any time.
8upbd is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the 8upbd platform under any circumstances.
If 8upbd becomes aware that personal data has been collected from a minor, we will immediately close the account, delete the data, and report the matter to relevant authorities if required. If you believe a minor has registered on 8upbd, please contact us immediately at [email protected].
Parental controls: If you share a device with minors, we strongly recommend using parental control software to prevent access to online gaming platforms. 8upbd supports all efforts to keep gaming away from underage individuals.
8upbd may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make changes, we will update the "Last updated" date at the top of this page.
For significant changes that materially affect how we process your personal data, we will notify registered players via email or through an on-platform notification before the changes take effect. We encourage you to review this policy periodically to stay informed about how 8upbd protects your privacy.
Your continued use of the 8upbd platform after any changes to this Privacy Policy constitutes your acceptance of the updated policy. The most current version is always available at /privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 8upbd handles your personal data, please get in touch with our support team. We take all privacy enquiries seriously and will respond promptly.
We aim to respond to all privacy-related requests within 5 business days. For urgent matters relating to account security or suspected data breaches, please use the live chat option for the fastest response.